Akanksha Online & Bank Centar is committed to protecting the privacy and confidentiality of our customers. This Privacy Policy explains how we collect, use, store, and protect your information while providing our services.
1. Information We Collect
We may collect the following information:
Name, address, and contact details
Email address and mobile number
Identity and supporting documents provided for service processing
Banking and transaction-related information (where applicable)
Information required for online applications and registrations
2. Use of Information
The information collected is used for:
Providing online and banking support services
Processing applications, registrations, and documentation
Customer communication and service updates
Improving service quality and customer experience
Compliance with legal and regulatory requirements
3. Data Security
We take appropriate technical and administrative measures to protect customer information from unauthorized access, misuse, loss, or disclosure.
4. Sharing of Information
We do not sell, rent, or trade customer information to third parties.
Information may be shared with banks, government departments, service providers, or authorized agencies only when required to complete requested services.
Information may be disclosed if required by law or regulatory authorities.
5. Confidentiality
We maintain strict confidentiality of customer information and ensure that data is accessed only by authorized personnel for service-related purposes.
6. Data Retention
Customer information is retained only for as long as necessary to provide services and meet legal obligations.
Unnecessary records are securely deleted or disposed of.
7. Customer Rights
Customers have the right to:
Access their personal information
Request correction of inaccurate information
Request deletion of information where legally applicable
Raise concerns regarding the handling of their data
8. Cookies & Website Usage
If applicable, our website may use cookies and similar technologies to improve user experience and analyze website performance. Users can manage cookie settings through their browser preferences.
9. Third-Party Websites
Our services may involve links to third-party websites or portals. We are not responsible for the privacy practices or content of such external websites.
10. Policy Updates
Akanksha Online & Bank Centar reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will become effective upon publication.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, customers may contact Akanksha Online & Bank Centar through our official communication channels.